Sign Up and Create an Account
Quick and Easy Sign-Up:
Get started by setting up an account. Click the “Sign Up” button located at the top right corner of our homepage. Enter your basic information, including your name, address, and phone number and email address. Create a secure password, agree to our terms and conditions, and click “Submit.”
Email Verification:
Get started by setting up an account. Click the “Sign Up” button located at the top right corner of our homepage. Enter your basic information, including your name, address, and phone number and email address. Create a secure password, agree to our terms and conditions, and click “Submit”.
Perform Due Diligence
While we strive to make buying a car online as safe and straightforward as possible, it’s essential to perform your own due diligence. Here’s how to make sure the car you’re considering is right for you before making an offer:
Review the Listing Thoroughly:
Vehicle Details: Read the detailed description of the car, including known flaws and recent maintenance.
Photos: Examine the high-quality images provided to get a clear view of the car’s condition.
Vehicle History Report: Check the vehicle history report for any past accidents, title issues, or other significant events.
Inspection Report: If available, review the vehicle inspection report for a professional assessment of the car’s condition.
Enjoy the Comfort of Buying from Home
At Twin Cities Auctions, you can participate and buy your next vehicle from the comfort of your own home. Our user-friendly platform makes the entire process smooth and straightforward.
Extensive Selection:
Twin Cities Auctions offers a wide selection of vehicles, including cars, trucks, SUV, and more. Whether you’re looking for a family car, a work truck, or a weekend ride, our diverse inventory has something for everyone.
Detailed Listings:
Each vehicle listing comes with comprehensive details, high-quality images, and vehicle history reports. Our transparent listings help you make informed decisions with confidence.
Enjoy a hassle-free, straightforward process.
FAQs
What Are the Rules and Guidelines for Vehicle Inspections at Twin Cities Auctions?
Customer Guide: Vehicle Inspections at Twin Cities Auctions
At Twin Cities Auctions, we strive to make the vehicle inspection process smooth and informative. Below are the key details you need to know before inspecting vehicles at our lot.
Inspection Hours
- Days: Monday through Friday
- Time: 8:30 AM – 3:30 PM
- Note: To allow sufficient time for inspections, keys cannot be handed out after 3:20 PM.
Inspection Guidelines
- No Test Drives: Vehicles cannot be driven, but keys will be provided for inspection.
- Keys:
- A maximum of three sets of keys can be checked out at one time.
- Once the initial set is returned, additional keys can be issued.
- What You Can Do:
- Start the engine.
- Shift the vehicle into gear (while stationary).
- Open the hood and inspect the engine.
- Run diagnostic codes using a code reader (code readers available upon request).
- Important: Vehicles must remain stationary at all times.
Lot Rules
- Children: No individuals under the age of 16 are allowed in the lot.
- Personal Vehicles: For safety and convenience, personal vehicles are not permitted in the lot.
- Maps & Locations: We provide detailed vehicle locations and a lot map for your assistance.
Complimentary Amenities
Enjoy free water, tea, or coffee in our lobby while you visit.
We’re here to ensure your experience is both safe and productive. If you have any questions or need assistance, feel free to ask one of our team members.
Happy Inspecting!
Understanding Twin Cities Auction Late Payment and Storage Fees
At Twin Cities Auction, we understand that life can get busy, and paying for or picking up your vehicle might not always go as planned. To help you avoid unexpected costs, we’ve outlined our late payment fees and storage fees. Our goal is to ensure transparency, so you know exactly what to expect.
Late Payment Fees at Twin Cities Auction (Per Vehicle, Business Days)
When you purchase a vehicle, we provide a grace period to complete your payment. Below is a detailed breakdown of our late payment fees:
- First 3 Business Days: No late payment fees (Grace period).
- Day 4: $25 late fee applies. (Vehicles are automatically relisted on Day 4. If sold, a relisting fee must be paid to reopen your account.)
- Day 5: Additional $25 is charged, totaling $50.
- Day 6: Fee increases by $35, totaling $85.
- Day 7: Another $35 is added, bringing the total to $115.
- After Day 7: The vehicle is no longer available for purchase. Reactivating your account requires a relisting fee.
Twin Cities Auction Storage Fees (Business Days)
If you can’t pick up your vehicle right away, we provide a three-day free storage period. Beyond this, storage fees are applied as follows:
- First 3 Business Days: No storage fees (Free storage period).
- Day 4: Storage begins at $10/day.
- Day 5: Fees increase to $15/day, totaling $25.
- Day 6: A fee of $20/day, bringing the total to $45.
- Day 7: Storage costs increase to $25/day, totaling $70.
- Day 8: Another $25/day is added, totaling $95.
- Day 9: Fee reaches $120, with $25/day continuing.
- Day 10 & Beyond: Fees rise to $35/day for every additional day.
Important Policy: Vehicles left on our lot for over 90 days are subject to sale, as Twin Cities Auction reserves the right to sell vehicles stored for extended periods.
Why Twin Cities Auction Fees Matter
Understanding late payment and storage fees helps you:
- Plan payments and pickups to avoid unnecessary costs.
- Stay informed about your obligations when purchasing a vehicle.
- Prevent account suspension or additional charges by adhering to deadlines.
Summary of Late Payment and Storage Fees
- Late Payment: Free for the first 3 days; increases up to $115 by Day 7.
- Storage Fees: Free for the first 3 days; starts at $10/day and increases to $35/day after Day 9.
Vehicles left for over 90 days may be sold by Twin Cities Auction.
Have Questions About Late Fees or Storage Policies?
For more information about Twin Cities Auction’s late payment and storage fees, or for assistance with your account, contact our customer service team. We’re here to help make your experience smooth and hassle-free!”
Prevent account suspension or additional charges by adhering to deadlines.
I just won a car at auction! Now what?
Steps to Assume Ownership After Winning a Car at Auction
Winning a car at an auction is an exciting event, but it’s just the beginning of the journey toward assuming ownership. We’re here to ensure your transition to ownership is seamless and straightforward.
Appointment or Shipping
Within 3 days of the auction closing, pickup up your vehicle or arrange for vehicle shipping. For a personalized shipping quote, visit transport.twincitiesautoauctions.com.
For faster service when you arrive, you can schedule an appointment at tcatca.com/appointments.
Payment Planning
Plan how you will pay for the vehicle. Accepted payment methods include:
- Cash (for amounts under $500)
- Credit/Debit Cards (for purchase prices totaling $5,000 or more, a 3% fee will be applied to any amount charged on the card)
- Venmo
- CashApp
- Wire transfer
- Cashier’s Check (made payable to Twin Cities Auctions)
Ensure your bank account’s daily limits are adjusted to accommodate the vehicle invoice amoun
Appointment Day
Attend your scheduled appointment. The paperwork process is quick, usually taking 10-20 minutes.
On the day of your appointment, the paperwork process is quick, typically taking 10-20 minutes. During this time, we will provide:
Temporary tags or license plates (depending on DMV regulations)
Keys to your vehicle
A map to locate your vehicle on our lot
Please note that personal vehicles and children under 16 are not allowed on our lot. Although our lot is self-service, we offer jump packs and air compressors for your convenience. Additionally, items such as gasoline, car batteries (with installation), coolant, and license plate screws are available for purchase.
Take Your Vehicle Home
You’re now ready to take your vehicle home!
Minnesota buyers will receive their titles within 1-3 months. Out-of-state buyers and dealers will receive their titles within 31 days.
If you have any questions or need assistance at any point, please do not hesitate to reach out. We’re here to help and ensure your experience is exceptional. Enjoy your new vehicle!”
Why Choose Twin Cities Auto Auctions?
Twin Cities Auto Auctions offer a straightforward and convenient way to purchase your next vehicle entirely online. We list all of our available vehicles on a user-friendly platform where you can explore a wide variety of vehicles with detailed descriptions, videos, and photos. You are also welcome to come check the vehicles out in person to inspect it for yourself! From bidding and winning to driving off the lot, the process is transparent and secure, ensuring peace of mind throughout. Should you have any questions or need assistance, our dedicated customer support team is readily available to help. Whether you’re a seasoned buyer or new to online auctions, Twin Cities Auto Auction provides a reliable and efficient way to find and purchase your desired vehicle from the comfort of your home
Am I able to bid on vehicles even if I'm not a dealer?
Yes! Our auctions are open to dealers as well as the general public.
What forms of payment do you accept?
We accept the below payment methods, and you can use up to two methods for each vehicle purchase:
- Cash (for amounts under $500)
- Credit/Debit Cards (For a purchase price totaling $5,000 or more, a 3% fee will be applied to any amount charged on the card.)
- Venmo
- CashApp
- Wire Transfer
- Cashier’s Check (payable to Twin Cities Auctions)
Do you accept personal or business checks?
Unfortunately, we do not accept personal or business checks. Please use one of our accepted payment methods listed above.
What fees am I paying for?
Fees include the buyer’s premium, administrative fee, and applicable DMV charges.
Can I retract a bid?
Unfortunately, bids cannot be retracted once placed.
Can I pay at the time of pick up?
Yes, you can pay at the time of pick up. Ensure all payments are settled by the Friday after the auction ends on Tuesday.
Can I get the keys before completing paperwork?
Keys are provided upon completion of payment and necessary documentation.
Can I schedule an appointment to pick up the vehicle I just won?
Absolutely! No appointments are needed for picking up your vehicle or for vehicle inspections, but you can schedule your appointment for faster service. Schedule your pick-up appointment online at TCA Appointments. If online scheduling isn’t feasible, give us a call at 763-202-7252.
Can I get my vehicle shipped to me?
Certainly! We provide cost-effective shipping options nationwide. Click here for a delivery estimate. After using the self-service link, reach out to us at office@twincitiesautoauctions.com to accept the quote and proceed with the transaction.
How long before my vehicle is transported to me?
Transport times vary. For the Twin Cities area, it’s typically 1-5 business days; outside the area, expect 1-7 business days. Transporters will contact you once ready.
Where do auction vehicles come from?
We source vehicles nationwide from donations, public sellers, and consignments.
Can I test drive a car?
Currently, we do not offer in-person test drives. We recommend thorough vehicle inspection and viewing our virtual test drives.
Can you provide me with more information about a vehicle listed on the auctions?
All available vehicle information is provided within the vehicle listing. We do, however, offer complimentary vehicle history reports. You are also welcome to inspect the vehicles in-person. We have code-readers available to borrow during inspections as well.
Can I get a History Report of a vehicle?
Email us at office@twincitiesautoauctions.com with the vehicle’s VIN for a History Report.
Only one set of keys?
Keys shown in auction photos are the keys available. We’ll always ensure you receive the keys pictured.
Where is my title?
Titles vary by type and location; Minnesota buyers may take 1-3 months, while out-of-state or dealer transactions typically take 31 days. For updates, please email office@twincitiesautoauctions.com with your vehicle details.
Are there any warranties available to protect my vehicle?
Yes! Customize your warranty package starting from $399 with coverage from 3 months/3,000 miles up to 5 years/Unlimited miles. Ask one of our customer support team members for more information!
Having trouble with a recently purchased vehicle?
Provide specifics about the issue, and we’ll work with you to ensure. Email us at office@twincitiesautoauctions.com for assistance.
What if the vehicle breaks down after purchase?
All vehicles are sold \”AS-IS, where IS.\” Warranty options are available for purchase.
How long do I have to add my new vehicle to my insurance policy?
Check with your insurer for the grace period to add your vehicle to your policy.
If you have any additional questions, please don’t hesitate to reach out to us. You can contact us directly by phone or text at (763) 202-7252 or email us at office@twincitiesautoauctions.com. We are here to help you with your next car purchase and look forward to assisting you.
Is a VSC a Warranty?
Check with your insurer for the grace period to add your vehicle to your policy.
If you have any additional questions, please don’t hesitate to reach out to us. You can contact us directly by phone or text at (763) 202-7252 or email us at office@twincitiesautoauctions.com. We are here to help you with your next car purchase and look forward to assisting you.
I’ve Never Had Repairs Done to My Vehicles in the Past. Why Should I Purchase a VSC?
Even if you have never had a flat tire, that doesn’t mean you would remove the tire jack. That’s because, like a VSC, it provides you peace of mind when issues do occur.
If My Vehicle Needs Repairs with an Alpha Warranty VSC, Do I Have to Take It to a Specific Repair Facility?
No, another great benefit of an Alpha VSC is that you can choose the repair facility. The only requirements we have for the repair facility you choose are: they must have a current business license and provide at least a 12-month and 12,000-mile warranty on their repairs.
How do I prepare my vehicle title for sale?
If you’re planning to sell your car, truck, or SUV at an auction, it’s essential to properly prepare your vehicle title to avoid delays and ensure a smooth sale process. At Twin Cities Auction, we make the process easy, but following the correct steps for preparing your title is crucial.